FlyVex Sports

Help Center

Private by design. Connected by permission. Find guidance for Guardian™, Connect™, GymOS™, dossiers, billing, and privacy.

Getting Started

Create a parent account, start an athlete dossier, or explore coach/gym options for your organization.

Create athlete profile

Parent Account and Athlete Dossier

Build a private athlete record for achievements, media, scores, meet results, and season memories.

Parent sign in

FlyVex Guardian™

Parents control visibility, private sharing, invite links, account permissions, and revocation from one parent-controlled center.

Read privacy controls

FlyVex Connect™

A Connect Code begins a request only. The gym confirms the athlete and the parent gives final approval before access is active.

Read Connect terms

FlyVex GymOS™

Your gym’s command center — $19.99/month per physical gym location. Every gym, every roster size, one flat rate. Roster size does not change the price; multiple locations need separate subscriptions.

Coach & gym overview

Photos and Videos

Supported uploads are processed to reduce embedded metadata before permanent storage. Unsupported formats and large videos may have limits.

Media privacy details

Billing and Cancellation

Review athlete dossier pricing, FlyVex GymOS™ flat-rate gym billing ($19.99/month per location), recurring charges, and cancellation timing.

Subscription policy

Privacy, Data Export, and Account Deletion

Request inspection, correction, export, or deletion. Standard privacy-rights export remains separate from FlyVex Legacy Archive™.

Privacy request

FlyVex Legacy Archive™

Optional premium season-by-season archive preparation for parent-controlled athlete accounts. Starting at $19.99, capped at $49.99.

Legacy Archive FAQ

Contact FlyVex Support

Reach the FlyVex team for product, privacy, or account questions at info@flyvexsports.com.

Contact page

Premium archive

FlyVex Legacy Archive™

Preserve the journey beyond the subscription with a lasting copy for your family to preserve—separate from standard privacy-rights data export.

What is FlyVex Legacy Archive™?

An optional premium service that prepares a professionally organized, season-by-season digital archive of an athlete’s FlyVex history for the family to download and preserve. It is not a promise that FlyVex stores data forever.

How is the price calculated?

Price is based on the number of archive-eligible seasons: 1–5 seasons $19.99; 6–8 $29.99; 9–12 $39.99; 13+ $49.99 maximum under the current schedule. Amounts are calculated server-side.

What counts as a season?

A season counts when the athlete has meaningful season-linked data such as meet results, timeline records, media, athlete updates, or season statistics. Duplicate season labels that resolve to the same year count once. Account age alone does not create a season.

What files are included?

A typical package includes Start-Here guidance, athlete profile and journey materials, Archive-Manifest.json, season folders with summaries/tables when data exists, photos within season limits, and a Data folder with machine-readable exports. Missing sections are omitted rather than fabricated.

How are photos and videos delivered?

Authorized, sanitized stored media is used. Photos are usually in the main package. If videos make the archive too large, separate video packages are created, each with its own private expiring download link.

How long does preparation take?

V1 is parent-requested with FlyVex review. Typical preparation is about 5–10 business days after payment, depending on season count and media size.

How long does the download link remain active?

Links are private and expiring. Download and preserve your files before expiration. Expired links may require regeneration and possible re-verification.

What is the difference between a data export and a Legacy Archive?

A standard privacy-rights data export is free or handled under applicable law and focuses on machine-readable access. Legacy Archive is a paid organization and presentation service with season structure, formatting, review, and secure delivery.

Can I request an archive before deleting my account?

Yes—and you should. Request any needed privacy export or Legacy Archive while the data still exists. Deleted data cannot necessarily be reconstructed.

What happens if an archive is too large?

Documents, data, indexes, and photos stay in the main package when possible. Oversized video content is split into one or more separate packages listed on the delivery page.

How do I request help with an archive?

Use Manage Account → FlyVex Legacy Archive™, Athlete Archive → request card, or email info@flyvexsports.com from the Contact page. Include your athlete name and request status.